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Cancelation Policy

PRIVATE LESSONS

As a courtesy to our clients on the waiting list we have a 48 hrs. cancelation policy for private lessons ONLY. Lessons cancelled at least 48 hours ahead will receive a make-up lesson at a time convenient to both the coach and the student. Typically, make-up lessons take place at an alternate time/day within the week. Make ups are not available, except for inclement weather.​

 

GROUP LESSONS

Make-up lessons for group sessions will only be offered if all participants cancel with at least 48 hours’ notice. Since group rates are based on the number of players attending, individual make-ups are not available. Thank you for your understanding!

CAMP LESSON

Z Junior Tennis Academy Summer Camp Cancellation Policy

At Z Junior Tennis Academy, we understand that plans can change. Our cancellation policy is designed to offer flexibility while ensuring we continue to provide a high-quality camp experience.

Cancellation Policy

  • More than 20 Days Before Camp Start Date:

    • If a camper cancels 20 days or more before the camp start date, they will receive a voucher for the full amount of camp tuition already paid.

    • This voucher can be applied to any future Z Junior Tennis Academy camp or program.

    • If a camper cancels less than 7 days before the camp start date, no refund or voucher will be issued—NO exceptions.

Voucher Terms & Conditions

  • Vouchers are valid for use in the same or next calendar year.

  • Vouchers may be transferred to a family member.

  • No vouchers will be issued for campers who withdraw after the camp session has begun.

Inclement Weather Policy

  • If camp sessions are canceled due to inclement weather, a camp credit voucher will be issued for the time missed.

  • We do not offer pro-rated cash or credit card refunds for missed camp days.

We appreciate your understanding and look forward to providing a fun, engaging, and enriching tennis camp experience! 🎾

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© 2017 by Liliana Abaroa de Moura

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